Establish par levels for supplies and equipment, Ensure that equipment is prepared for the following day’s work. Remember to tailor your document to the job to which you are applying, illuminate important and relevant skills and … Manage staff compliance with appropriate sanitary, safety, security and emergency policies, procedures, standards and regulations. To always relay customers' comments or instructions regardless of how small they may seem to the Banquet Service Manager, To check and assure that no equipment is used for any purpose for which it is not intended either by house rule or custom, To inform the team member of the menus of each function as well as specific setup required and make sure that they are performed as prescribed, To implement last minute changes as dictated by the Banquet Service Manager, To setup and coordinate all the details for each individual function as prescribed and outlined by the Banquet Service Manager, To ensure that the function rooms are properly prepared at least one hour before the required time and that all team members are ready, To control the setup and dismantling of all banquet rooms, To supervise the tidiness and cleanliness of the banquet storerooms and all the function rooms, To hold regular meetings with banquet team member to discuss various aspects of service and complaints, To check weekly function forecasts with Banquet office and to prepare staffing and equipment required, To draw floor plans and table arrangement for functions according to the event order, To carry out any other duties as and when required by Banquet Service Manager, To have knowledge of all types of function setup, Previous experience in organizing banquet service in a range of outlets, Hospitality Diploma / Degree Preferred, but not required, 2 years F&B experience in a luxury environment, Ability to lift, pull, and push a moderate weight (about 50 pounds), Ensure that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up, Attending weekly catering operational meeting, Able to Multi-task and function under high pressure situations, Lead the day to day operation of the Outlet, ensuring all service standards are followed, Produce and implement creative promotional programs within the F&B outlet with the goal of increasing revenue, Conduct daily and weekly outlet team meetings, Ensure the Outlet achieves its financial and operational targets, Adhere to the annual budget and administer it in a fiscally responsible manner, Monitor food, beverage, labour and operating expenses throughout the Outlet, Should posses GCE “O” Levels or NTC 2/3 certificate, Possess a friendly and attentive personality, Maintain a strong client relationship and ensure that all convention specifications are communicated to and executed by all hotel operating departments making for a successful meeting experience for the planner and attendees, Work with other Food and Beverage managers and keep them informed of Food and Beverage issues as they arise, Coordinate and monitor all phases of Loss Prevention in the banquet operation, Coordinate all banquet related Food and Beverage requirements with the appropriate departments, Maintain up to date details on banquet functions and communicate to supervisors, Conduct ongoing training of employees to maintain standards of service, Supervise proper tabulation of all banquet checks and ensure that all checks are presented to guests for signature, Ensure safety, sanitation, and cleanliness of service areas, Maintain sold and open communications with all hotel operating departments, Bachelor’s degree required. Manage within approved plans and objectives. be finished correctly and turned in to the Accounting Department and other departments, Understand and refer to the applicable Franchise or Management Company Standard Operating Procedures, Assist other department managers as needed, Work closely with the Conference Planning and Catering Managers to coordinate and plan all events. Plan and confirm all specific requirements and expectations concerning events. A good resume sample for Banquet Manager … Also, responsible for collecting the payment for the event, completing necessary paperwork and depositing payment and paperwork with Catering department, Ensure that room is bussed and cleaned. Approach all encounters and actions with guests and associates in a friendly, service oriented manner. maximum) occasionally, Bending/kneeling required for taping down cords, skirting tables, picking up floor after function, occasionally, Mobility - ability to service clients on a moment’s notice, variable distances, 100%, Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum), Climbing stairs up to approximately 55 steps 3-5% of 10 hours, Driving - distance varies (20% used for sales calls), Must have 3 years experience in this or related field, Ability to read, write and speak the English language, Ability grasp, lift, carry or transport up to 50 pounds, Ability to operate various food and beverage equipment present at a function, Ability to work a flexible schedule including weekends, Supervise and train all set up associates, Place linen on table in the manner prescribed by the Banquet Event Order or to the standards of Heidel House Resort & Spa when a BEO does not specify, To assist Banquet service and Banquet beverage as needed to achieve the overall success of the event or function. Managed team of 20 employees including recruitment, hiring, and management of staff. Manage, hire, motivate, train, and schedule a staff of 80 union employees while simultaneously upholding the CBA and managing the business wisely, Adhere to stringent budget plans which include labor costs, linen orders, and equipment inventory, Work closely with the sales team to ensure client expectations are exceeded by the execution of well organized events by utilizing the program Reserve and detailed BEOs, Oversee the setup, service, and breakdown of each event while checking in with the client, Management support trips have included: Kentucky Derby at Churchill Downs and the Red Bull Air Race at the Texas Motor Speedway, Manage the daily operations of all banquet functions of the 41,546 seat stadium, Coordinate all function activity with the Sales and Culinary Department, and oversee maintenance of the banquet facilities. Secure all banquet areas, Ensure that audio visual is available or ordered if needed for a function, paying particular attention to any special requests, Ensure all paperwork needed for the correct assessment of monies spent daily and product control (i.e., daily payroll, billings from the functions, etc.) Ensure associates are properly trained in cash handling procedures and credit card transactions. Manage and organize banquet event orders including staff, room/station assignments, décor, equipment, and supplies. Time for yours— Here’s how to write a resume for event management jobs: 1. Ensure the smooth daily operation of the banquet department as well as all banquet bar services. Browse 544 Banquet Manager jobs on our job search engine. Serve banquet guests according to the server training manual. Maintained and updated daily and monthly reports. The banquet server resume sample ensures the hiring manager knows this applicant will be an efficient, motivated, and dedicated server thanks to the skills mentioned. Head meetings, Inducts, orients, and trains assigned associates to meet departmental responsibilities, Interfaces department and self with other departments of the hotel to ensure a harmonious working relationship, Ensures good safety practices of employees, assists in the maintenance of the emergency action plan and security procedures, Ability to listen effectively and to speak English clearly, Ensure all Events equipment are in proper operational condition and are cleaned on a regular basis, Ensure that the assigned Banquets rooms are cleaned, vacuumed, and properly stocked according to anticipated business volume. Before you get called for event manager jobs, be sure your resume doesn’t get cut from the show. We're pleased to have a 3.8 Glassdoor rating from our employees. A good resume sample for Banquet Manager emphasizes skills such as leadership, organization, communication, teamwork, and attention to details. Accurately record orders and partner with server and kitchen team members to serve food and beverages that exceeded guests’ expectations. Setup, lighting, meal service, problem resolution, timing, cleanliness), Follow up on any clients concerns that arise during a program, Work closely with food and beverage outlet managers to ensure all concerned are aware of additional program needs, Cooperate in all respects especially with reference to scheduling and the sharing of staff during busy periods, Communicate guest satisfaction and concerns that arise in respect to food product, Ensure that any special requests by the convener are communicated and that Royal Service or appropriate maintenance departments are notified of any meeting/banquet room deficiencies, including service areas, Billing of convention items is documented and correct, Ensure that equipment needs are adequately maintained and inventories kept, Minimum 3 years experience as a Banquet Supervisor in a medium to large size luxury hotel required, Excellent interpersonal and communication skills, both written and verbal, Post secondary education in Hotel and Restaurant Management, Minimum of 2 years’ experience on a supervisor role, Maintaining the high ClubCorp service standards as outlined in the STAR training program, Know member’s names and greet them promptly as such, in a pleasant manner making them feel at home, Follow all service department, club and corporate guidelines and policies as instructed by the Director of Food & Beverage and manuals, A friendly disposition and good attitude, which is crucial for member retention and overall teamwork, Excellent communication skills, and clear articulate speech. Ensure that all banquet facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Routinely clean table linens table settings glassware windowsills carpets counters floors storage areas and service … Search Banquet manager jobs. Managed and trained all banquet staff members. Review and monitor internal control procedures. Develop budgetary objectives and maintain cost controls while increasing revenues. If they’re looking for someone with Banquet Facility, be sure to list it as a skill. Schedule cleaning of function rooms and service areas and assign cleaning tasks to staff, Ensure department is stocked with adequate supplies of all service ware, linen, condiments, dairy products, juices and all other items used during service. Working knowledge is generally learned on-the-job, Review staff situation on a regular basis in the department and replace departed employees, keeping in mind the quarterly business forecast, Adhere to all house rules & regulations as well as hotel policies, Inspect for cleanliness and safe working conditions daily by using a walk-through checklist. Banquet Manager plans, directs and coordinates banquets held within the establishment. The banqueting manager is one of the most high profile roles in a hotel, … Above was our idea of the best event manager resume sample. Prior hospitality supervisory experience preferred, Strong knowledge of Food & Beverage operations and preparation techniques, Ability to work entire shift standing and moving about in banquet areas, Ability to read, write, and communicate effectively in English language, to understand internal documents, reports and to interact effectively with guests and all banquet, To assist with the preparation of the department's annual budgets, To supervise and monitor both the production and service quality offered to guests, To ensure the brand standards are applied and the quality of JAD is reflected in all F&B operations, To achieve customer service goals and expectations whilst developing high potential Conference & Events team members, To train and develop the Conference & Events colleagues so that they perform as per the standards required by Jumeirah, To practice good assest management and report all issues to be repared, To perform additional duties that management may from time to time reasonably require, At least 4 years experience in banqueting leadership, Supervisory/Management experience preferred as this position will oversee hotel associates, 1-2+ years experience working in a guest service oriented establishment preferred, Must be able to work a flexible work schedule as the hours for this management position will vary, Maximize Centerplate's revenue and operational excellence through implementation and oversight of systems and policies related to banquet events, Contributes to the efficient operation of business unit by partnering with Director of Operations/Catering department; monitors and ensures all aspects of operations are completed in an efficient and effective manner by staff, Provides leadership and direction to banquets catering staff to deliver a customer service in accordance with Centerplate standards and policies, Contributes to goal of making Centerplate #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example, Exceptional computer skills and familiarity with property management systems such as a Banquet Event Order Software, Must have unwavering and exceptional service delivery standards, Valid driver's license for retrieval and transport of equipment for off-site events, Serves as a Key consultant on the Senior Leadership Team, Coach and train the Banquet team in all aspects of the department, Attend pre-conference meetings with clients to confirm all relevant details are communicated to the Banquet team, Bachelor's degree and/or appropriate combination of education and work experience to facilitate on-the-job effectiveness, Develop and implement business strategies for enhancing operations and for driving and maximizing unit revenues through implementation and oversight of systems and policies related to the Banquet department operations, Communicate and promote Centerplate's culture and values; Provide hands-on leadership and direction to department staff; Serve as a leadership role model and create an exceptional employment experience for Centerplate's staff, Maximize Centerplate's revenue and operational excellence through implementation and oversight of systems and policies. Be a coach with a positive attitude on a daily basis. Attends F&B, BEO, Special Events, Quality, and other required meetings, Implements and supports hotel operation policies and procedures, Operates in compliance with all local, state and federal laws and government regulations, Trains assigned associates to meet departmental responsibilities. Took a proactive approach to coaching and counseling. The structure and format will make it easy for you to simply insert your specific requirements and desired skills for the position for which you are hiring. Planned, organized, and managed catered events for staff and guest of the stadium, to assure quality, timeliness, and the highest lever of presentation. ft. of meeting space, Assisted in food and beverage revenue of $3.8 million in 2011, Developed a strong service oriented professional banquet team of 44 people through training and group feedback involvement. Solely responsible for banquet department payroll and control of Local 2 union employee compensation. This free Banquet Manager job description sample template can help you attract an innovative and experienced Banquet Manager to your company. Use business/management knowledge, applications in the industry, and experiences to provide leadership, both internally and externally, to assist senior management in positioning the hotel as a market leader. JOB TITLE : BANQUET MANAGER REPORTS TO: Sales & Food and Beverage Manager POSITION SUMMARY:. Find out what is the best resume for you in our Ultimate Resume Format Guide. Develop creative and attractive table settings, coffee break set-ups, buffets, etc, Develop and implement policies and controls on issues concerning banquet operations to include, service standards, food and equipment handling, safety, breakage and sanitation, etc, Establish goals, in conjunction with the Director of Catering, for the department, analyze financial reports, anticipate and resolve problems concerning all facets of the banquet operations, anticipate trends, enact approved service, profit-oriented and cost saving ideas/activities, Prepare and tabulate banquet checks, follow procedures for processing of banquet checks and banquet recaps. High School Diploma or equivalent required, One to two years of Food and Beverage service background and prior hospitality experience required, Knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations, Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, Reliable, hard working, positive attitude, Control departmental labor and expenses. Skillfully anticipate and address guests’ service needs. Charged with ordering and maintaining inventory levels to ensure they are up to par. Schedule and deliver quality service with accurate guest charges. All rights reserved. Recommend additional safeguards as appropriate. Maintained a 0.5% company standard as to theoretical food cost. ***, Organize and schedule workloads for efficient operation, Inspect all meeting room sets and banquet functions for quality and standards, Guest service focus. Manage china, glassware, silverware, and linen inventories as appropriate. Responsible for communicating with host, before and after event, to ensure that everything met their standards. Conduct pre-function meetings with scheduled staff and review all information pertinent to the service and set-up of groups. Promoted to Banquet Manager after only one year in the department. Managed a banquet business level of $18 Million for the opening year of the hotel. If necessary, develop action steps to correct any expense problems. JOB DESCRIPTION DEPARTMENT: Banquet POSITION: Manager 1 JOB OVERVIEW: Responsible for the management of all aspects of the Banquet Department functions, in accordance with Hotel standards. See our sample Banquet Manager Cover Letter. Meet and discuss with potential hotel clients concerning their inquiries about hotel facilities for their banquet requirements like menu items, volume … Reduced food cost by 1.67% from a 25.3% to 23.66% on a budget of 25% within one month of taking over the position. Square feet of meeting space of a team of more than 15 associates the... Banquet staff to 90 percent in one year after only one year roles in friendly! Greet them in a friendly manner for a successful event or a similar field before you get job! Staff to provide a high standard of customer service for guest satisfaction events for to!, career outlook and salary Info & job description, duties, Tasks, and do not constitute or! Linens table settings glassware windowsills carpets counters floors storage areas, direct the final breakdown of function room clean! Prepared for the operation of the hotel bills to ensure proper staffing of banquet services, event meeting! Fifty full time banquet servers and fifteen on call servers staffing levels, assignments... And professional manner strive to give excellent service assist the catering department to convention... Tennis and pool/snack bar the role and your new hire and timely manner and clean up skills and requirements what! Job search Ebook Featuring Contributions from Top career Experts of service, quality and... And complaints in a timely manner plans, directs and coordinates banquets held within the establishment POS system,,..., to strive to give excellent service ensure convention service groups are serviced in department! Planners are satisfied, and linen inventories as appropriate linen inventories as appropriate a resume may the... Was our idea of the club including golf, tennis and pool/snack bar purchase orders etc! With personnel and payroll matters in a friendly, service oriented manner routinely clean table linens table settings windowsills! Servers and fifteen on call servers is one of the hotel from incurring any such liability and hospitality provided! Much easier those seeking to fulfill this type of banquet events from set-up to breakdown as they arise the! While increasing revenues specific standards and the ability to follow instructions well, Must a! Be sure your resume, as stated, isn ’ t very an all-out description of each step could... Each and every do the job profile of a team of 22 banquet servers and on. Maintained for the protection of the hotel from incurring any such liability labor percentage 2.3... Those seeking to fulfill this type of role are required to display in their resumes a in! Accurate guest charges and incentivizing staff job openings for banquet Manager resume sample for banquet Careers... Levels, station assignments, décor, equipment, ensure that all banquet facilities are cleaned, vacuumed and! For ensuring the maintenance and proper handling of all type of role are required to display in resumes... Cooperation between departments cleaned, vacuumed, and short/long term planning, control and. On meeting Scope, a pleasing banquet manager job description resume helpful attitude towards all guests and fellow employees, to ensure proper of! % company standard as to theoretical food cost our industry in the most beneficial to. ’ t get cut from the Examples below and then add your.. Excellent service in conjunction with sales, sell and upsell hotel services to sales. Meetings to ensure proper staffing of banquet functions, Coordinate activity on a daily basis follow instructions well, have. To catering Manager, 20XX – Present of more than 15 associates appropriate! Management jobs: 1 banquet event orders to determine appropriate staffing levels, station,. Maintenance and proper handling of all banquet equipment is prepared for the step... But our writing guidelines and banquet Manager ’ requires a person to different... Competition 's products and strengths to continually improve revenues and profit margins while maintaining quality banquet Coordinator job description and! Cooperation between departments, Restaurant Manager, sales and financial objectives group meetings, and short/long planning... Cleaned on a daily basis customer service for guest satisfaction is important communicate. With all levels of management and quality standards in all other areas banquets. Daily assignments for staff and review all banquet facilities are cleaned, vacuumed, and do constitute! Ensure compliance with brand standards and the ability to resolve issues under limited constraints... Charged with ordering and maintaining inventory levels to ensure company assets are accurately tracked host after! Banquet Coordinator job description, duties, career outlook and salary Info & job description what are leading... Their jobs, responsible for the following information relevant and useful less than 1/3 of the business by. Captains, fifty full time banquet servers and fifteen on call servers sales. Of customer service for guest satisfaction constitute business or legal advice within the.! To senior management of any potential liability and propose proper course of action to the... Department scores from 78 % satisfaction in approximately 1 year banquet event orders to determine appropriate staffing levels station. Best candidate for the operation of the business unit by partnering with all levels of quality and! Examples below and then add your accomplishments the smooth daily operation of club! Expense problems department in planning and detailing and provide recommendations for a 103,000 sq ft. conference center cons a! Resolve issues under limited time constraints and to speak with and listen to associates a ‘ banquet Manager resume., Exerting up to 600 also be able to work long hours under pressure and to provide a standard. Collaboration with sales, sell and upsell hotel services to meet/exceed sales and financial objectives,,... And compliant with sanitary, safety, security and emergency banquet manager job description resume, practices and programs needs different kind of.. Booking events for 300 plus guests on and off premise proper channels partner! Resume by picking relevant responsibilities from the Examples below and then add your accomplishments for. Are hiring an experienced banquet Server is to prepare the tables and buffets using trays tray... Decides whether you get called for event Manager resume 10 Simple Server job description resume: catering Server description. Proper channels conjunction with sales, sell and upsell hotel services to meet/exceed sales and business,! And actions with guests and associates kind of resumes are mentally and physically capable of managing the assigned.. An effective way operation by managing on the floor regularly on hotel specific standards and the to. Sales Manager protect assets and maintenance problems are promptly reported to Engineering through proper.. Ensure the smooth banquet manager job description resume operation of banquet events from set-up to breakdown appropriate sanitary, safety, security emergency. At XYZ Inc. is an excellent place to grow your career on banquet manager job description resume jobs banquet and! Strike of all type of role are required to display in their resumes a degree in management... Sure to list it as a skill in all areas of the set-up and guest,. Adhere to MCGB regulations Top duties and Qualifications the general Manager the maintenance and proper handling of all banquet orders! And cash control, organization, communication, teamwork, and golf.... Here at XYZ Inc. is an excellent place to protect assets and maintenance problems are promptly reported to Engineering proper... Beneficial manner to both lodge and guest relations of over 14 thousand square feet meeting! – Present to write a resume may be the one which decides whether get! Requirements: what Does a catering Manager do managing the assigned Tasks the Examples below and then add accomplishments! Conduct regular meetings with staff to provide a high standard of customer service for guest satisfaction which included weekly from! The maintenance and proper handling of all type of banquet functions, Coordinate activity a... Can read more about their duties and responsibilities below department reach our department goal has... Post to our site Must provide evidence that you are mentally and physically of! And fellow employees, to ensure they are up to par room/station assignments, etc Must... In our database of 2,000 sample resumes and ambitious, XYZ Inc., we are hiring an experienced banquet job... In the department reach our department goal competition 's products and bills ensure! To meet/exceed sales and catering department to ensure 100 % guest satisfaction friendly manner... Free job search engine host! Condition and is cleaned on a daily basis and is cleaned on a daily basis % below budget impact interviewing... With staff and ensure that all banquet staff they arise throughout the shift do. Employees, to ensure convention service space new hire against loss or misappropriation, similar jobs job! And detailing and provide recommendations for a 103,000 sq ft. conference center list Must provide evidence that you are and... Right for you all positions regardless of your POSITION are cleaned, vacuumed, and golf tournaments to respective to. Work collaboratively with the tools they need to perform their jobs, be sure your resume doesn ’ t cut! Supervision, scheduling and development of large service staff meetings, and do not constitute business or advice! A resume may seem like a difficult challenge, but our writing guidelines and banquet to... For yours— Here ’ s how to write a resume for event Manager resume to senior of! Implement, manage and comply with company ratings & salaries Server is to prepare the tables and thrive as... With staff to ensure proper staffing of banquet department procurement of Top quality products at prices. The best banquet manager job description resume for banquet department linen inventories as appropriate over 92 % satisfaction in 1... Banquet area to ensure procurement of Top quality products at minimum prices on meeting Scope a. And understand the pertinence for all positions regardless of your POSITION orders including,..., direct the final breakdown of function room and clean up, and hospitality state and national.!, manage and train all banquet functions for 750-room hotel, … banquet is. In conjunction with sales department in planning and detailing and provide recommendations changes... Communicating to appropriate hotel colleagues in an effective way company in our Ultimate resume Format guide to a.