If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. Staff are amazing under the circumstances," a third said. To add your ticket to Passbook, simply open the ticket and tap Share and Save to open the Add to Passbook feature. Guest passes are subject to availability, and information on guest pass availability can be found on our website here. The Website Terms of Use and the Ticketek Australia Privacy Policy are incorporated into these Terms and Conditions. Juniors aged 7-14 years are entitled to purchase a junior ticket. Venue/City Box Office - collect tickets when you arrive in New Zealand. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. My Ticketek Ticket Delivery. When will I receive my club of support merchandise pack? We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. Do I need to add to Passbook to gain entry into the venue? You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. Members who renew their membership prior to January 29th will receive their cards in February before the season starts. Don't forget to bring your ezyTicket to the event. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Yes, you can turn on and off notifications and location services at any time within the 'Settings' menu of their iPhone or the app?. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller).Ticketek is committed to working with Sellers to facilitate the accessible and inclusive sale of tickets on this site to all audiences. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. How will I know when my content is personalised? My tickets have not arrived after a reasonable amount of time, what do I do? At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. Visit the Ticketek Groups page for more information. The new Apple Passbook application allows you to organise your mobile tickets, boarding passes, vouchers and more in one place for easy access, and will be available to users of the new iPhone 5 as well as existing iPhone users who upgrade to iOS 6. There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. Don't worry though, until you finalise your purchase the value will remain on your voucher. Print this PDF as this will be your access to the event. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. Some events may have a Family ticket which includes 1 Adult and 1 Junior. You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. During my time at Ticketek, I created marketing schedules managing when client's images and ticket sales . Can event notifications and location services be turned off from the Ticketek app? In most cases, tickets must be returned to the place where they were purchased. My Ticketek Gift Voucher has no Voucher ID? As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Once your new card has been printed, your original membership card will be cancelled and a new barcode will be provided to you. Refer to specific details at each venue regarding accessing the stadium/park. If you have access to the Ticketek iPhone app, you can log into your My Ticketek account within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am No, only Mobile Tickets can be added into your Passbook. If you arrive late, you may not be admitted until a suitable break in the event. Please wait a few seconds for it to load. If you are linked to other members, you can find their barcodes by signing in, clicking on your name in the top right hand corner, and selecting "switch accounts". The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. The obstruction varies in different venues. Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. What if I need accessible seating? You can also opt for Mobile Ticket delivery when purchasing tickets via the Ticketek Call Centre or at any Agency or Box Office by informing the operator or agent. Will I be required to pay to reserve a seat? Please ask your friend to check their junk mail. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. <>
For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. Hello fresh has an offer on Ticketek, which is a scam don't click it . Ticketek Agencies) Collector Tickets will be posted no later than one (1) month prior to the event, depending on your date of purchase Collector Tickets will be dispatched via AusPost on behalf of Live Nation Australasia If you have not received your Collector Ticket, or lost your ticket once n& ^!$xsC1
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8p^38 |w _>c*)iS. For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. 4. What is my online AFL Membership account? 2JlBgz7 W]d_y64UV,(5,EBMpw_B|M?+p_B|KxQF6V;IGq0
You will then be able to add more tickets to your shopping basket and pay for all tickets at once. Delivery differs depending on the event, please refer to the specific delivery information on the event page of the event you purchased for. This is why on occasion, "Allocation Exhausted" can be seen yet shortly after the event is back on sale. If you need to contact us, you can do so via membership@afl.com.au or 1300 722 515. An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. Please note there maybe no replacement for General Admission tickets. What is the policy regarding juniors accessing tickets at the MCG and Marvel Stadium? Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. There are three delivery options: Note that for general admission events, tickets can not be replaced. To do this, please check the 'keep me signed in' box when you log in. General Admission seating is subject to availability, and information for each game will be released the week off on our website here. No. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. If you purchased more than one ticket, make sure you print out and bring along each separate ezyTicket PDF to the event. To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. They get your card details and charge you for food boxes u didn't order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neal's for dishes you can't even eat cuz your allergies. Your saved credit or debit card details will pre-populate whenever you are logged in and buying tickets, so all you need to enter is the CVC security code on your card to complete the purchase. Postponed and Cancelled Events. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. One fan said 'thousands' of people were left queuing outside the venue desperately trying to . To access General Admission seating, members can either scan their membership card upon entry or scan the ticket loaded on the AFL Membership app. If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. Will AFL Membership dining be available at the MCG and Marvel Stadium in 2023? General Terms and Conditions
Can I use text or download images, photos and videos from the site? You will get an error message if you enter the Voucher ID incorrectly. Do I need to be logged in to see 'My Events' and if so how do I know? Once the purchase is complete, an SMS will be sent to your phone containing the event information and a hyperlink. Lanyards are sent separately from tickets and should arrive at least two weeks before the day of your event. Tickets that are detected as being sold or offered for resale in breach of the Ticketek Terms and Conditions may be cancelled without a refund. Can I purchase tickets through the mobile site? endobj
Upload your ticket. Search Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR Select an event category type from the Genre drop-down menu and click 'GO'. ) Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. They will be assigned the seats nearest the original purchaser. Restricted view refers to seats that have restricted viewing of the stage or event. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. Can I buy tickets if I am based overseas? No. For more detailed instructions on reserving a seat, please see our help page here. <>
Due to extraordinary demand, three-time Grammy Award-winning singer, performer, and international pop icon P!NK has added 3 new stadium shows on her massive Australian tour in February 2024. If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. If an event is cancelled, you do not need to apply for a refund as we will automatically attempt to process a refund back to the original payment method used to purchase the ticket. What happens if my phone is out of battery or my network coverage is low when I get to the venue? Some pages may contain a virtual tour and a seating map for that venue. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. All refunds for cancelled or rescheduled events are managed by Ticketek directly. The email may have been filtered by a spam filter. What are the different types of Ticketek Gift Vouchers? How do I gain entry to the venue using Passbook? How can I get Ticketek to sell tickets to my event? Will I be notified of event / gate changes? If this does not answer your queries, our friendly team will be happy to assist. Gift Vouchers can also come in pdf format, which can be printed. Members who renew after this date may not receive their cards prior to the start of the season as it can take up to five weeks to produce and deliver a membership card. Log into your My Ticketek account and make sure all the details are correct. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. How many tickets can be delivered by Mobile Ticket delivery? Yes, you can partially refund part of your ticket purchase if your circumstances meet the list of approved reasons. Gift Vouchers can be purchased for specific events when available. Many businesses act as Ticketek Agencies throughout the country. Please see our tutorials on how to reserve seats in the AFL Reserve here. If I received an invite, does Ticketek store my contact details? What happens if I forget my phone or my battery dies at the venue? Write a review Ask a question. The Ticketek accessible bookings team is available Monday Saturday (not available Sunday), 9:00 AM 5:00 PM, and forms should be completed as early as possible and at least 24 hours prior to the event. If you experience any difficulties purchasing tickets online which are not answered in these FAQs, please contact us. In the interests of minimising ticket scalping, Ticketek may change your delivery method to "venue collect" at its discretion. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. The app also uses your location to alert you of events currently being held at specific venues. You will need to make sure you purchased your tickets with a My Ticketek account so that your tickets will appear on Marketplace. If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase. As a result, there are strict operating procedures which are adhered to in order to ensure security and crowd control of the event. From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. You will need to be signed in to make a purchase tickets online, so sign up to My Ticketek and reap the extra benefits membership brings it's FREE! When I enter my Voucher ID online it is notifying me that an 'Invalid ID entered', what does that mean? Restricted view refers to those seats which may have objects which limit the line of sight, When you're happy your selection is correct, click the Go To Payment button. You must allow adequate time for collection or delivery of tickets. Yes, it will. - Including wheelchair access, stage views and locating a seat, - using your mobile ticket with Apple's Passbook. The live event ticketing, data and analytics company will also provide its ticketing technology, CRM, marketing and analytics platform, which will be supported by . If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided . Tickets can be purchased via our website here, or over the phone on 1300 722 515. There are over 20 circumstances you may request a refund. Why does the app ask to use your current location the first time it's opened? Ticketek Terms and Conditions of Sale. What can I redeem my Ticketek Gift Voucher for? How do I update my credit or debit card details once they have been saved? Placing seats on hold and redeeming them is limited to online transactions only. iPad, tablet PC, laptop) to gain entry to an event? If your Gift Voucher is a pdf, the expiry date is 12 months from the purchase date listed. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. What qualifies as a concession ticket? The term including when used in these Terms and Conditions is not a term of limitation. Will the Mobile Ticket scanners at venues work through phone covers? In most cases, a GA ticket is a standing floor ticket. If you enter it incorrectly more than 10 times, no further Voucher IDs will be able to be entered for the remainder of that transaction.